This week I had 7 calls in to my local Internet provider, trying to get my new home wireless network to actually work on the net. After loading my 18-digit network key about 14 times, my helpdesk person asked me, “How old is that computer?” We looked it up and discovered that it’s 10 years old. He explained that the working life of a modern laptop used to be 7 years. Then it was lowered to 4.5 years. Now, he tells me, it’s 3. So…it was all my fault.
So…we pay several hundred dollars, for features we (by “we” I mean “mid-lifers”) don’t use…and an operating system that doesn’t work as well as the last one, and apps that crash…with the assurance that in 3 frenetic years it will be ready for recycling! Three years!! Please!! My grandma had the same refrigerator for 40! The average car on the road is just over 10!
On the other end of the spectrum, I sit at home at a HON 11600 Series “shell” desk which I installed myself in 1995 (and which we discontinued in 2008) and it’s doing JUST FINE…thank you very much.
Which brings me (finally) to the point of this colorful rambling narrative, The HON Full Lifetime Warranty. And the only way I can actually get there is by way of Korea. Anybody here ever heard of Hyundai? If you were out of middle school in the early 90s, you remember the first Sonata. It was kind of plain, had a lot of features for the money, and the HON INDUSTRIES Credit Union had one for sale in the parking lot. It looked a lot better than my rusted out ’88 Mercury Sable (which wasn’t saying much) and the price was do-able for a family of 6. So I looked it up in Consumer Reports. It flunked royally. Seems like the oil pump or something was totally unreliable.
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