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If you took all of the different table lines that manufacturers had to offer and lined them up end to end, I would venture to say you could reach the moon and back more than a few times. The great news is that you only need one table line when it comes to finding the perfect fit for your office – the new Build table series from HON.

The Building Blocks of a Great Table:

Adaptability
In a society where millennials are quickly becoming the prevailing majority in the workforce, you need a table that will fit the work style of the millennial, the baby boomer, and something for when the two come together. Here are just four different ways you can use Build™ tables in today’s workplace:

  1. Commons: Group a few together in the commons area for impromptu one-on-one meetings, group discussions, and everything in between.
  2. Breakout: Integrate them into workstation areas to give employees a breakout meeting area without having to completely relocate.
  3. Training: Use them in a training room, and rearrange as needed to accommodate any size group or any type of training.
  4. Focused: Take advantage of unused nooks and smaller spaces in the office to give employees the opportunity to find a little quiet time.

Build tables are a great fit for any commons area

Aesthetic
One of the oldest sayings in the book is that you never get a second chance to make a first impression. That’s equally true for what your office furniture says about you to your employees and visitors alike. Odds are, you’re going to want something that has a classic look without being overly outdated or staid.

Build™ offers not only 26 standard laminate options and 14 edge options, but also two different leg finishes, casters or glides and five unique and interchangeable table top shapes.

Feeling traditional? Pair a couple of rectangular tables in a classic woodgrain finish together for a mobile conference room. Want something a little more unique? Arrange six of the new kite tables in Pomegranate or Blue Agave laminate for a floral-inspired group setting.

New Build table shape - Kite

Attention to Detail
Like all HON products, Build™ was designed with the end user in mind. Inspired by practicality, HON created a table that could be used alone, or mixed and matched with others to create a space that is completely new. It includes height adjustability from 25” to 34” so that it fits just right for any individual. And of course, it’s backed by the HON Full Lifetime Warranty, so you can rest easy knowing that you and your purchase are covered.

Build Tables work in any learning or commercial space

How would you use HON’s new Build tables in your space?

 

Today’s workspaces are constantly changing, and with HON’s new Build™ Tables, users can create a space that works for them. Build makes it easy for shared spaces to be reconfigured multiple times a day and accommodates an infinite number of settings. Five fun shapes and twenty-four laminate choices make it compatible with any room.

New Build Tables From HON

For Learning Spaces
A common trend in today’s learning environment is the shared classroom. Many teachers and professors are in and out for different classes, and they need to be able to configure the space in a way that works with their teaching style. Build is lightweight, mobile and energizing! With 5 different table shapes, the design capabilities are endless. Not only is this product functional, it comes in all kinds of bright colors to keep the energy in the environment high.

Build Tables come in 5 unique, interchangeable shapes

For Anywhere Else!
Build’s five unique shapes and large range of sizes allow the tables to fit anywhere. Whether it be a touchdown area in an open office, or a collaborative space to bounce ideas off your coworkers, Build has it covered. Using the classic rectangle table is perfect for training applications, or you can spice it up with shapes like Wisp, Ribbon or Kite to get a fresh look! You have complete control over your area and how you want to incorporate your style. Whatever setting you need to be productive, Build sets the foundation.

Build tables can be easily reconfigured for any learning space or work environment

To learn more about the latest table line from HON, visit the Build spotlight page on hon.com.

HON Training Tips

HON Customer Support’s training program is an arduous 7 week course filled with product training, process overviews, and job shadowing. We’ve got brochures, timelines, PowerPoints, and handouts, but you know what the most effective part of our training is? Jeopardy.

Why, you may ask? It’s fun, it’s competitive, and new hires or new members have to think on their feet. Jeopardy puts their knowledge to the test and it paves the way toward delighting our customers. Want to engage your members and increase your training’s effectiveness? Here are a few simple strategies:

  • Interaction – The easiest way to combat sleepy stares is to get them involved! Asking questions (and waiting for them to answer) encourages participation and application of material. If you don’t think anyone will answer, direct the question to an individual and take turns with different members. If you’re lecturing, give them exercises or simulations to break up the monotony.
  • Gamification – Everyone loves a little competition! Incorporating training into different types of games aids in content mastery and retention. Whether it’s one on one or team against team, gaming adds variety and refreshes the information they’ve learned. Adding rewards and challenges invigorates the learning experience. I challenge you to give it a try.
  • Multi-media – Am I banning PowerPoint? No! But, banning 100% PowerPoint? Yes! That’s the purpose of multi-media: use a combination of multiple content forms to conduct effective training. Training shouldn’t fit snuggly in a three ring binder; it should be a dynamic amalgamation of handouts, electronic media, games, demonstrations, and exercises. PowerPoint is an effective tool to disseminate information, but a slide with twenty-seven bullet points and three pictures is not. Make sure to use your tools wisely.

Don’t be in jeopardy of having a less than stellar training program– engage your members through interaction, gamification, and multi-media! Share some tips about your training regimen below.

Eight weeks ago I stepped onto a plane in Moline, Illinois and 3 hours later I stepped off in Baltimore, Maryland with no return ticket home. I had earned a promotion and was now a member of the field sales organization! This Mid-western girl packed all of her belongings and was off to become a big city, East Coast dweller. In the blink of an eye 8 weeks has passed, but I have learned some valuable lessons about how to be successful in a field sales role.

LESSON ONE: Always Be OVER Prepared

Create a checklist of items to review before walking into any customer meeting. This check list should be a standard one that can be used for any visit or meeting. For example, a few items on my checklist include:

  1.  Know my customer’s sales numbers: It is important to have answers to financial questions in the event your dealership inquires. Having information and insight on your dealer’s numbers can lead to more productive and efficient conversations.
  1. Always have a training deck ready: Even if you are not visiting a customer specifically for training, you never know when a training opportunity may arise. Have a couple of training decks pre-made and saved to your computer for easy access.
  1. Set a micro goal for the visit: I have found that, when I go to a customer meeting with a micro goal in mind, I am more productive. Your micro goal should complement your visit and could be as simple as discussing a potential project with a customer or building more rapport with a certain individual.

LESSON TWO: Build Your Network

Being in the field gives you many opportunities to meet and build rapport with any number of connections. Being cognizant of this, I do two things to keep my contacts organized.

  1. Use a Business Card Binder: You can find a business card binder, in which you can keep each and every business card you receive, at just about any office supply store. I have categorized my binder by customers, end users, and vendors so when I need to reach out to someone I know where to look. I keep this binder in my car for easy access.
  1. My Network Excel document: This is a document that I update almost every day, or at least every time I meet someone new. It is a simple Excel document and has only three columns – Name, Company, and Comments. I keep it as a working document on my computer desktop so that every time I meet someone new or have a meaningful conversation with one of my customers I can update it. I simply add the individual’s name, company information and any comments that remind me of meaningful details we discussed together, whether it be how many kids they have, where they vacationed last or a project that may be 6 months out. Before I see that customer again, I pull up the Excel document and prepare myself with talking points.

LESSON THREE: Car time is Call Time

One difficult hurdle I had to get over in my new role was determining how to get the most out of my time in my car. Often times, I found myself coming home around 5pm and working until 9pm to try to catch up on all of the emails coming in to my inbox while I was driving. This is when I decided that “car time is call time”. I now use my car time to resolve any issues that can be dealt with over the phone. Instead of waiting until I get home to email customers, set up appointments or answer questions my customers have sent me via email, I simply call the customer while I’m driving. This helps me eliminate some email time when I get home and also gives me an excuse to network with my customers and build more rapport.

These three lessons that I have learned from being in the field for 8 weeks has helped to make my work days more efficient and effective. I plan to abide by these three lessons and several more that I pick up along the way to help make me a successful field sales representative.

For those of you who also work in Sales, what tips have you learned along the way?

Leveraging fabrics and finishes across product platforms not only makes specifying easier, but also adds to versatility. Just as you shouldn’t have to limit yourself on color options, don’t limit yourself to the same standard desk configuration – get creative! Below are 5 less common, yet practical applications for HON product in the workplace.

Voi® Credenzas as ancillary seating and media storage

Voi

Try placing Voi credenzas in a meeting area to serve as ancillary seating and additional storage space. The layered height allows people to casually join the conversation, while the cabinets hide any office and media supplies.

Purpose® as “huddle room” seating

Purpose

“Huddle Rooms” are smaller conference areas designed for teamwork and productivity. Purpose’s light scale design and intuitive adjustments provide comfort without overpowering these smaller rooms.

Flock® as café “booth” seating

Flock

Frequently used in welcoming and reception areas, it’s easy to forget how versatile Flock is. Integrate the modular armless chair into a café area to create booth-style seating as pictured above, or just a softer area to encourage conversation and  collaboration. It might be a good idea to upholster in a durable fabric like Momentum’s Silica (now standard HON Grade VIII).

Endorse task stool with Flock personal table

Endorse

Provide extra seating in a training room with the Endorse task stool and Flock personal table. This is a great area for presenters to sit before taking the front of the room, or an area for late-comers to sneak into without disrupting the entire training/meeting.

Flock ottomans as ancillary seating in a conference room

Flock

Anytime a conference room has more people than chairs, count on the meeting starting late because everyone is plucking a chair from the nearest area to drag in. Add Flock ottomans to the corner or along the wall to provide additional seating and interest to an otherwise “dead space”.

What are some other unique or nontraditional ways you use HON products?

Please join me for a virtual tour of HON Customer Solutions! I will take you through four prevalent activities that are practiced here in HON CS.

Support

As we strive to deliver an effortless customer experience as an organization, providing valuable support to our customers in Customer Solutions is our number one focus. Our department encompasses Business Relations Specialists (Regionalized teams), Government Solutions Specialists (Government Solutions Team), Commercial and Government Order Entry, Product Solutions Specialists, Commercial and Government Project Coordinators, Tailored Solutions, Dealer Services Group, and Integrated Design Solutions. Members of all divisions work near to other members of their team to maximize communicative efficiency.

Pictured: Business Relations Specialists answering customer phone calls and emails

Pictured: Business Relations Specialists answering customer phone calls and emails

Pictured: Integrated Design Solutions answering customer phone calls and emails

Pictured: Integrated Design Solutions team busy working on design projects and specs and answering customer phone calls

Learn

We value training and continuous learning in Customer Solutions as part of a Rapid Continuous Improvement mentality. Our training room serves not only as a classroom for new members, but for all department members during frequent training sessions on important business updates.

Pictured: Training class in Customer Solutions training room

Pictured: Training class in Customer Solutions training room

Pictured: Training class in Customer Solutions conference room

Pictured: Training class in Customer Solutions conference room

Collaborate

We employ a strong sense of community in Customer Solutions. I believe this to be driven by our support of one another through collaboration. Our department is furnished with several collaborative meeting areas that allow for impromptu meetings to share ideas or touch base; or to simply take a break.

Pictured: Collaborative meeting area

Pictured: Collaborative meeting area

Pictured: Collaborative meeting area

Pictured: Collaborative meeting area

Refuel

Breaks are important for maintaining consistent productivity. Members are able to visit the kitchen steps from their workspace to grab a coffee, soda, or a snack from the vending machine.

Pictured: Customer Solutions kitchen and break room

Pictured: Customer Solutions kitchen and break room

Pictured: Members are treated to movie theatre style popcorn on special occasions!

Pictured: Members are treated to movie theatre style popcorn on special occasions!

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