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There are so many reasons to be excited about NeoCon 2016, but here are 3 reasons to make sure you visit HON – either in our showroom or on social media – June 13-15:

Be HON
Our theme this year is “Be Authentic, Be Honest, Be HON.”, and we are bringing it to life throughout the recently renovated HON showroom. The space has been transformed to give our visitors a chance to feel part of our story and to “Be HON”.

Become a part of our showroom design when you snap a Polaroid photo with your friends and add it to our giant photo collage (stay tuned for our fun new props!). Plus, you won’t want to miss our surprise activity to promote HON’s broad selection of fabrics and finishes by giving you the chance to add your own pop of color to our space. We’ll be capturing all of these exciting activities on social media too, so be sure to follow us on Facebook, Twitter and Instagram and look for the hashtag #BeHON!

HON Chicago Showroom NeoCon Design

Be Inspired
Be inspired by HON’s latest solutions and expansions, including all three Solve™ seating models, complementary Accommodate™ seating and Arrange™ tables, our recent Contain® and Flock® expansions and enhancements to our height adjustable solutions like Coordinate™ and Voi®. You’ll also get a sneak peek of HON’s brand new product lines, Grove™ soft seating and Concinnity™ desks! For more information and the complete list of products, visit our NeoCon spotlight page.

HON NeoCon Product Sneak Peek

We’ll also be showcasing some exciting new digital tools – HON’s Chair Chooser™ and Chair Configurator. Stop into the showroom for a demo and see how easy it is to find your perfect chair!

Be Rewarded
Who doesn’t like free stuff? We’ll be giving our showroom visitors the latest HON swag just for stopping by. (Let’s just say, these items are both practical and stylish – kind of like our furniture!). Be sure to stop in early so you don’t miss out!  Can’t make it to Chicago? That’s ok, we’ll have other chances for you to win through our Facebook sharing contest. During NeoCon, share any photo from our HON Facebook page to yours that has the hashtag #BeHON in the caption and you’ll be entered to win one of three Polaroid Z2300 cameras.

We can’t wait to see you next week in HON’s Chicago Showroom, Chicago Merchandise Mart Suite 1130. Let us know why you’re excited about NeoCon 2016!

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Please join me for a virtual tour of HON Customer Solutions! I will take you through four prevalent activities that are practiced here in HON CS.

Support

As we strive to deliver an effortless customer experience as an organization, providing valuable support to our customers in Customer Solutions is our number one focus. Our department encompasses Business Relations Specialists (Regionalized teams), Government Solutions Specialists (Government Solutions Team), Commercial and Government Order Entry, Product Solutions Specialists, Commercial and Government Project Coordinators, Tailored Solutions, Dealer Services Group, and Integrated Design Solutions. Members of all divisions work near to other members of their team to maximize communicative efficiency.

Pictured: Business Relations Specialists answering customer phone calls and emails

Pictured: Business Relations Specialists answering customer phone calls and emails

Pictured: Integrated Design Solutions answering customer phone calls and emails

Pictured: Integrated Design Solutions team busy working on design projects and specs and answering customer phone calls

Learn

We value training and continuous learning in Customer Solutions as part of a Rapid Continuous Improvement mentality. Our training room serves not only as a classroom for new members, but for all department members during frequent training sessions on important business updates.

Pictured: Training class in Customer Solutions training room

Pictured: Training class in Customer Solutions training room

Pictured: Training class in Customer Solutions conference room

Pictured: Training class in Customer Solutions conference room

Collaborate

We employ a strong sense of community in Customer Solutions. I believe this to be driven by our support of one another through collaboration. Our department is furnished with several collaborative meeting areas that allow for impromptu meetings to share ideas or touch base; or to simply take a break.

Pictured: Collaborative meeting area

Pictured: Collaborative meeting area

Pictured: Collaborative meeting area

Pictured: Collaborative meeting area

Refuel

Breaks are important for maintaining consistent productivity. Members are able to visit the kitchen steps from their workspace to grab a coffee, soda, or a snack from the vending machine.

Pictured: Customer Solutions kitchen and break room

Pictured: Customer Solutions kitchen and break room

Pictured: Members are treated to movie theatre style popcorn on special occasions!

Pictured: Members are treated to movie theatre style popcorn on special occasions!

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