When I began my career at HON as a Business Relations Specialist in Customer Support, I was a recent college grad finding my way in the world. Though I knew little about the office furniture industry at the time (what’s an asynchronous control?), I jumped in with both feet. Here are a few of the reasons why I love working in Customer Support at HON:
1. We Live (and Work) in the Midwest
You may know Iowa for its cows, corn, or infamous Fried Butter (thank you Iowa State Fair). But, it is also known for the people who call it home. Iowa, the quintessential Midwestern state, is one of the top ten happiest states according to a recent Gallup poll. So, how does this affect our customer support skills? We’re happy to answer the phone –from right here in Iowa – and answer any questions you may have.
2. We’re Dedicated to Our Members
We understand our most valuable asset is our people. That’s why HON doesn’t have employees – we have members – and each member is vital to our success. HON offers a variety of member development programs, from Leadership Foundations to Presentation Skills training to foster personal growth within the organization. The HON Company is committed to seeing our members succeed!
3. We Have Fun
As my past blogs have alluded, there’s never a dull moment at HON! We definitely know how to work hard and play hard. Whether we’re making Kryptonite Juice for a Superhero Food Day contest or playing a highly competitive game of Friday Bingo, we know how to have fun. Not only does this injection of creativity and friendly competition create a better work environment, but it instills a stronger sense of community in our members (and allows for the occasional good natured jab at whoever wins bingo!)
4. We’re Committed to Our Partners
… And their success. From offering the free services of our ingenious Integrated Design Solutions team or making it a priority to respond to phone calls in less than a minute, we want to make it easy for those who partner with us to sell our product. Being the ‘Best in the Industry’ isn’t just a goal, it’s a commitment we make to anyone who does business with HON.
5. We’re a Team
‘Team’ isn’t just four letters at HON Customer Support – its seventy-six people. Whether we’re doing our Friday Wave (think basketball games) or assisting a fellow member with a rush order, we’ve got each others’ backs. One of the best things about working at HON is that our members genuinely care about each other – and that drives the teamwork that makes our department function like a well-oiled machine.
6. We Work at HON!
Whenever I drive down the highway and see a HON truck, I feel the need to point it out to my fellow passengers (and make known to them exactly what arms, colors, and options are available on that Nucleus chair). It’s a sense of brand pride, and whenever you call in to HON Customer Support we share that experience with you. While I haven’t yet spray painted my car the HON colors, you can be sure that I bleed HON green!
Why do you love HON Customer Support?